frequently asked questions
Everything You Need to Know
ABOUT DECREE
DECREE is an Indonesian fragrance house built around the idea that fragrance is more than something you wear it is a part of your presence and personal story.
Each DECREE fragrance is crafted to express a distinct character, mood, and identity, while reflecting our belief in timeless elegance, thoughtful design, and Indonesian creativity.
DECREE is an Indonesian fragrance brand that brings together local creative talents, including perfumers, artisans, and designers, to create fragrances and experiences with a global perspective.
DECREE approaches fragrance as an expression of identity. Our collections are created around different characters and moments, allowing you to discover a scent that feels personal to you whether you are looking for something subtle, confident, intimate, or distinctive.
FRAGRANCE & DISCOVERY
Start with the character or mood you want your fragrance to express. Each DECREE scent has its own olfactory profile and personality.
If you're still exploring, our Discovery Set allows you to experience three fragrances before choosing your full-size scent.
The DECREE Discovery Set is created for those who want to explore different fragrances before committing to a full-size bottle.
Each set contains three 25ml fragrances, allowing you to experience different scent profiles and discover the fragrance that feels most like you.
Yes. You can select up to three fragrances from the available DECREE fragrance library to create your own Discovery Set.
Fragrance longevity can vary depending on the fragrance composition, skin type, temperature, humidity, and application.
For a longer-lasting experience, apply fragrance to pulse points such as the wrists, neck, and behind the ears. Avoid rubbing the fragrance after application, as this can alter how the scent develops.
INGREDIENTS & SAFETY
We're proudly "Made in Indonesia"
DECREE is committed to creating products without animal testing.
Every DECREE fragrance is formulated from a carefully selected combination of fragrance materials and supporting ingredients. Please refer to the individual product page for the detailed ingredient information of each fragrance.
ORDER & PAYMENT
DECREE products are available through our official website and selected official marketplaces and retail partners.
SHOP DECREE
We accept various payment methods available at checkout, including bank transfer, e-wallet, virtual account, and other supported payment options.
Orders are processed as soon as possible after checkout. If you need to change or cancel your order, please contact our customer service immediately with your order number.
Changes or cancellations may not be possible once your order has been processed or shipped.
SHIPPING
Delivery time depends on your location, courier, and shipping method selected at checkout.
Once your order has been shipped, you will receive tracking information so you can monitor your delivery.
Currently, DECREE ships within Indonesia. International shipping availability will be announced through our official channels.
RETURN / DAMAGE
If your order arrives damaged, please contact our customer service as soon as possible and provide your order number along with clear photos or videos of the package and product.
Our team will review the issue and assist you according to our return and replacement policy.