{"id":83,"date":"2026-06-18T14:00:57","date_gmt":"2026-06-18T14:00:57","guid":{"rendered":"https:\/\/decree.co.id\/?page_id=83"},"modified":"2026-06-18T14:01:04","modified_gmt":"2026-06-18T14:01:04","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/decree.co.id\/id\/refund_returns\/","title":{"rendered":"Kebijakan Pengembalian Dana dan Pengembalian Barang"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"83\" class=\"elementor elementor-83\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f14b1b e-flex e-con-boxed e-con e-parent\" data-id=\"3f14b1b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-64f8a08 e-con-full e-flex e-con e-child\" data-id=\"64f8a08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9dd330f elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9dd330f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">RETURNS POLICY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6a0aad elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"c6a0aad\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:700}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/decree.co.id\/id\/\">Beranda<\/a>\u00a0 \u00bb\u00a0 Returns Policy<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dd8e23 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7dd8e23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82a2c00 e-flex e-con-boxed e-con e-parent\" data-id=\"82a2c00\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b3cf65b e-con-full e-flex e-con e-child\" data-id=\"b3cf65b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c20a0b2 e-con-full e-flex e-con e-child\" data-id=\"c20a0b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e02b90 elementor-widget elementor-widget-heading\" data-id=\"8e02b90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kebijakan Pengembalian Dana dan Pengembalian Barang<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed8447b e-con-full e-flex e-con e-child\" data-id=\"ed8447b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a87002 elementor-widget elementor-widget-text-editor\" data-id=\"8a87002\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">At DECREE, customer satisfaction is important to us. We take pride in the quality of our fragrances and carefully inspect every order before shipment. If you encounter an issue with your purchase, we encourage you to contact our customer support team so we can assist you in finding an appropriate solution.<\/p>\n<p class=\"isSelectedEnd\">Due to the personal nature of fragrance products, opened, used, or damaged items caused by customer handling are generally not eligible for return or refund. To maintain product integrity and hygiene standards, returns are typically accepted only for items that arrive damaged, defective, incorrect, or incomplete.<\/p>\n<p class=\"isSelectedEnd\">If you receive a product that is damaged during transit or does not match your order, please notify us within a reasonable period after delivery. To help us process your request efficiently, we may ask for supporting information such as photographs of the product, packaging, and proof of purchase.<\/p>\n<p class=\"isSelectedEnd\">Once your request has been reviewed and approved, we will provide instructions regarding the return process, replacement, store credit, or refund, depending on the nature of the issue and applicable circumstances. Refunds, when approved, will be issued through the original payment method whenever possible.<\/p>\n<p>DECREE reserves the right to evaluate each return or refund request on a case-by-case basis. We recommend reviewing product descriptions carefully before placing an order. If you have any questions regarding our Refund and Returns Policy, please contact our customer support team for further assistance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>RETURNS POLICY Home\u00a0 \u00bb\u00a0 Returns Policy Refund and Returns Policy At DECREE, customer satisfaction is important to us. We take pride in the quality of our fragrances and carefully inspect every order before shipment. If you encounter an issue with your purchase, we encourage you to contact our customer support team so we can assist [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_joinchat":[],"footnotes":""},"class_list":["post-83","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - Decree<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/decree.co.id\/id\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Decree\" \/>\n<meta property=\"og:description\" content=\"RETURNS POLICY Home\u00a0 \u00bb\u00a0 Returns Policy Refund and Returns Policy At DECREE, customer satisfaction is important to us. 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